Your service was exceptional from the first phone call through to when dad landed back in Australia. We felt confident and comfortable from the beginning that you were competent and had dad’s best interests in all you did. It was relieving to have a company that could be a part of medical decisions, communicating with the family promptly. The doctor and nurse and pilots were fantastic, and Dad was the calmest and happiest he’d been since the stroke. Dad enjoyed the friendly and caring rapport that all staff established. We cannot thank you enough.
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